Delivery Options

Whichever delivery option you choose, please ensure that your email will accept mail from golden@multiplexmedia.co.uk. A few customers have found that our order confirmation and despatch notifications have been blocked by their spam filters. Please also note: We trade under the name Multiplex Media Ltd for your banking discretion.

All our items are carefully packed at our Chester warehouse and will arrive securely and discreetly in plain wrapping  with no mention of what products are contained inside. The order will either arrive in a plain padded envelope or box dependant on the size of products ordered. The photo below shows both variants:-
 
Our postage options are as follows:
 
£1.95 UK 1st CLASS STANDARD 2-5 Days - This is offered to all orders in the UK. This service is standard 1st class mail without tracking or insurance. Only suitable for small orders able to go through a letterbox. If you do choose this option, we cannot refund/ replaced a lost item for 30day's or once Royal Mail have carried out their investigations. We can send out a replacement parcel after 30 days. We only refund on the missing goods not the postage as we have already incurred the royal mail postage costs.  

£2.50 RECORDED AND TRACEABLE 1-2 Days INCLUDES:
Proof of posting 
Signature on delivery
Online confirmation of delivery
Up to £39 compensation. If not delivered or lost will send out a replacement parcel after 15 days.
Traceable - We will only get info once the item has had an attempted delivery.

£6.50 NEXT DAY BY 1PM TRACKABLE INCLUDES:
Guaranteed Next Day delivery on orders placed before 4pm on the previous day.
99%* UK coverage.
Online tracking
Electronic Proof of Delivery
Up to £2,500 compensation. If not delivered or lost we will send out a replacement parcel after 72 hrs.

£12.50 NEXT DAY BEFORE 9am TRACKABLE INCLUDES:
Guaranteed Next Day 9am delivery on orders placed before 4pm on the previous day.
99%* UK coverage.
Online tracking
Electronic Proof of Delivery
Up to £2,500 compensation. If  not delivered or lost, we will send out a replacement parcel after 72hrs.

£9.50 SATURDAY DELIVERY INCLUDES:
Proof of posting 
Signature on delivery
Online confirmation of delivery
Up to £39 compensation. If not delivered or lost will send out a replacement parcel after 72 hrs.
Traceable - We will only get info once the item has had an attempted delivery.

WORLD WIDE DELIVERY

Algeria, Afghanistan, Azerbaijan, Bahrain, Bangladesh, Brunei, Burkino-Faso, Chad, Comoros, Djibouti, Egypt, Eritrea, Guinea, Indonesia, Iran, Iraq, Jordan, Kazakhstan, Kosovo, Kuwait, Kyrgyzstan, Lebenon, Libya, Mali, Malaysia, Maldives, Mauritania, Morocco, Niger, Nigeria, Oman, Pakistan, Palestine, Qatar, Saudi Arabia, Senegal, Sierra Leone, Somalia, Sudan, Syria, Tajikistan, The Gambia, Tunisia, Turkey, Turmenistan, United Arab Emirates, Uzbekistan, Yemen.

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